Subprocessors

These are the service providers that process personal information for Prubex. We give 30 days' notice of a new subprocessor to workspace owners who ask for notices under the Data Processing Addendum.

Company	What it does for Prubex	Data involved	Where
Microsoft (Azure)	Hosting: the web app, database, file storage, key vault, logs and monitoring	Everything Prubex keeps (see the Privacy Policy) and mail passing through	South Africa North
Microsoft (Azure Communication Services)	Sending Prubex's own email: sign-in links, approval requests, notices	Your email address and the email's content	Data held in Africa
Microsoft 365	Prubex's own business email, including the hello@prubex.com support mailbox	What you write to us, and our replies	Microsoft's own locations
Anthropic	An AI assistant (Claude) that helps Prubex's team read, sort and answer support email	What you write to us, and our replies; never your connected accounts' data	Anthropic's own locations (United States)
Paddle.com	Reseller and merchant of record for paid plans: checkout, payment, invoices, sales tax	Billing contact, payment details (held by Paddle, never by Prubex), plan and quantity	Paddle's own locations (United Kingdom, European Union, United States)
Google (Google Analytics)	Website analytics, only for visitors who allow analytics cookies	Pages visited, device and approximate location, a random identifier	Google's own locations

Not subprocessors

• The email and calendar providers you connect (Microsoft, Google, Zoho, Fastmail, Apple, Yahoo and others) are your own services. Prubex reaches them on your instruction.
• The AI agents and apps you connect (for example Claude, ChatGPT or Cursor) receive data because you authorise them. Their own terms apply.

Questions: hello@prubex.com.